Turn WhatsApp into your always-on support and appointment team.
RocketReplai helps businesses launch WhatsApp Cloud API agents, shared inbox support, guided appointment booking, business information replies, contacts, and Meta setup from one dashboard.
Live operation
WhatsApp Command Center
Open chats
248
AI resolved
71%
Appointments
34
Handoffs
12
What you get
One workspace for WhatsApp customer service
Manage support automation, appointment requests, inbox work, contacts, and Meta setup without switching between spreadsheets, phones, and disconnected tools.
AI customer support agents
Answer FAQs, share business information, collect customer details, and hand off to your team when the conversation needs a human.
Shared WhatsApp inbox
Track open conversations, AI-owned threads, human handoffs, contact intent, and message status in one place.
Guided appointment booking
Collect the requested service, preferred date or time, contact details, and urgency before your team confirms the appointment.
Meta setup workspace
Store WABA ID, phone number ID, verify token, app credentials, and Cloud API connection status.
Customer context
Keep customer details, conversation history, support status, tags, and recent message activity together.
Service analytics and guardrails
Monitor delivery, read rate, appointment requests, human handoffs, plan limits, and production compliance checks.
Comparison
Why automate WhatsApp instead of handling every chat manually?
Built for Meta Cloud API
The backend includes workspace storage, Cloud API send-message support, public webhook verification, inbound message processing, contact creation, conversation logging, and plan limits.
Add your Meta Business Manager, WABA, phone number ID, token, and app secret
Configure your support replies, services, and appointment questions
Add business information and FAQs for accurate customer answers
Receive WhatsApp webhooks, save contacts, and manage conversations
Workflows
Ready-made automation paths for real businesses
Clinic appointment engine
Patients ask about timing, doctor availability, consultation fees, or symptoms. The agent captures the request and queues it for confirmation.
Customer enquiry assistant
Customers get instant answers about services, pricing, availability, and business hours, with a smooth handoff when they need your team.
Support triage engine
Customers get quick help for common questions while complex cases are labeled, summarized, and passed to the right person.
Use Cases
Launch with compliance controls
Monitor message status, use approved operational notifications for bookings, and hand conversations to humans when the AI should not continue.
FAQ
Common WhatsApp automation questions
Can my customers connect their own WhatsApp number?
Yes. The dashboard is built around Meta WhatsApp Cloud API setup using the business WABA, phone number ID, app credentials, webhook verification, and access token.
Can the AI book appointments directly?
It captures booking intent, customer details, service type, preferred date or time, and urgency. Your team can then confirm from the dashboard or connect a calendar workflow later.
What conversations can the AI handle?
It handles inbound support questions, business information, appointment requests, customer detail collection, and human handoff when a request needs your team.